FAQ – Frequently Asked Questions

Order Cancel Policy

All orders placed can be cancelled without 4-8 hours of placing an order. you need to send your order details & request for cancellation on admin7@lunabearings.com and you will receive a confirmation of the same.

Bank charges & transection charges by payment gateway will be deducted as per company policy & a refund will be given.
(Subjected to our companies policy & our directors decision will be final)

Return Policy

Our products are NON-REFUNDABLE once sold. but we provide a complete warranty again all manufacturing defects. if there is any damage in transit the same will need to be claimed by shipping partners. We will provide full support from our side.

We also provide a complete maintenance package for the products that we sell.

Refund Policy

All refunds will be after deduction of bank charges, payment gateway charges & any other charges applicable as company policy.
The refund amount decision will be final as per our companies refund policy.

Check the Knowledebase

What is the product warranty ?

O ur company warrants that its products, under normal use, will be free from defects in material and workmanship for a period of not less than 1 years from the original date of purchase. Individual warranty periods may vary from product to product and we reserves the right to adjust both the period and terms from time to time. Please refer to the relevant product pages here on our web site for the latest details on individual warranty periods.
Unauthorized service or repairs by anyone other than authorized personnel renders this Warranty void and releases us from any further responsibility or obligation. Thus we will not be responsible and disclaims liability for defects or damage due to service, modifications, maintenance, improper installation and/or installations over the specified weight capacity, tampering or damages whatsoever arising out of the use or inability to use the products

FAQ

Are there additional costs?

No Cost mentioned in order is final cost

Support Included?

Installation of product & technical support on call

What about Refunds?

We offer no refund for products purchased after 24 hours of order processed

Can I change Products or cancel at any time?

No products are made to order so can not be changed or cancelled

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FAQ – Frequently Asked Questions

Order Cancel Policy

Return Policy

Refund Policy

Check the Knowledebase

What is the product warranty ?

FAQ

Want to stay in the loop?
Sign Up to our Newsletter

Where to find us

About Us

Our Office Hours

FAQ – Frequently Asked Questions

Check the Knowledebase

What is the product warranty ?

FAQ

Want to stay in the loop?Sign Up to our Newsletter

Where to find us

About Us

Our Office Hours

Want to stay in the loop?
Sign Up to our Newsletter