FAQ – Frequently Asked Questions

Order Cancel Policy

All orders placed can be cancelled without 4-8 hours of placing an order. you need to send your order details & request for cancellation on  admin7@lunabearings.com and you will receive a confirmation of the same.

Bank charges & transection charges by payment gateway will be deducted as per company policy & a refund will be given.
(Subjected to our companies policy &  our directors decision will be final)

Return Policy

Our products are NON-REFUNDABLE once sold. but we provide a complete warranty again all manufacturing defects. if there is any damage in transit the same will need to be claimed by shipping partners. We will provide full support from our side.

We also provide a complete maintenance package for the products that we sell.

Refund Policy

All refunds will be after deduction of bank charges, payment gateway charges & any other charges applicable as company policy.
The refund amount decision will be final as per our companies refund policy.